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Tech Support: Error Unknown on Steam
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Things are not what they seem at your new tech support specialist job. While resolving customer issues, you soon find yourself in the middle of a conspiracy. Will you side with your employer, join a rogue hacktivist group bent on destroying them, assist the police or stand alone?
Tech Support: Error Unknown is a simulation, adventure and hacking game
developed by Dragon Slumber
and published by Iceberg Interactive.
Released on February 27th 2019 is available on Windows, MacOS, Linux, Steam Deck and Steam Machine.
It has received 609 reviews of which 456 were positive and 153 were negative resulting in a rating of 7.1 out of 10. 😊
The game is currently priced at 9.75€ on Steam, but you can find it for 0.57€ on K4G.
The Steam community has classified Tech Support: Error Unknown into these genres:
Media & Screenshots
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System requirements
These are the minimum specifications needed to play the game. For the best experience, we recommend that you verify them.
Windows
- OS *: Windows 7 or greater
- Processor: 1.5 GHz CPU
- Memory: 500 MB RAM
- Graphics: 1280x720 or better video resolution in High Color mode
- Storage: 500 MB available space
- Sound Card: Standard onboard sound card
MacOS
- OS: OSX 10.6+
- Processor: 2.20Ghz
- Memory: 500 MB RAM
- Graphics: 1280x720 or better video resolution in High Color mode
- Storage: 500 MB available space
- Sound Card: Standard onboard sound card
Linux
- OS: Ubuntu
- Processor: i5-5200 2.20Ghz
- Memory: 500 MB RAM
- Graphics: 1280x720 or better video resolution in High Color mode
- Storage: 500 MB available space
Steam Price & Best Deals
User reviews & Ratings
Explore reviews from Steam users sharing their experiences and what they love about the game.
They did an excellent job of simulating the feeling of working as an online chat support person! Balancing multiple conversations correctly definitely feels just like the real thing. The background story and minor hacking elements are certainly interesting enough, but if you don't like chatting with customers I don't think this game will land for you. I certainly enjoyed it! But only for a couple of runthroughs before it became too repetitive. I didn't feel all that rewarded by the various endings so its probably just as well.
had a good time with this overall +fun little gameplay loop to get stuck in for a while. i imagine the experience of telling everyone to turn it off and on again is 10/10 tech support accuracy +nice progression of difficulty. every time a new process was introduced and i thought 'dang this takes ages and it's a liiiiiittle bit annoying', turned out there was an upgrade that did it for me automatically. nice :) +good soundtrack +i like the b-plots? the a-plot is a tech corp v whitehat hacker thing which is fine if a bit fairly standard, but there are some good substories that crop up. i really liked how the family stuff played out-i'm definitely overanalyzing it, but it was kind of delightfully fked to see a situation that would normally be extremely high emotion just play out coldly over a distance in emails. excellent 419 scam in there as well +the 'unlock this phone or else' bit deserves its own pro, fantastically done +the little jimmy tables gag deserves its own pro as well. incredible. well worth the bsod +lots of endings -getting all the endings is really annoying and i'm not going to do it. some of them depend on making a slightly different choice on the final day, and the game saves its state once you've got an ending, so you can't just restart the final day and play a bit differently for the next ending. also can't return to earlier days. gameplay loop is fun, but not so much that i'm playing the whole dang game 15+ times over for all the endings -why do these dorks keep calling me and then just sit there not telling me what the problem is , and then when i ask, it's "idk man my phone just doesn't work ¯\_(ツ)_/¯ " as if that explains anything, just p r o v i d e me with the d e Ta ils you walnut. maybe this is also 10/10 tech support accuracy -extremely unpolished. ran into more than one instance of "hmm you mishandled this, you should have done unnamedsolution " or times where i got pulled up for not asking what the problem is/how it happened, even though i did. doesn't look like the game is getting updated any more either, so don't expect fixes -the interface only allows a limited set of responses, which works well for the tech support calls, but then actual conversations start happening and you have to navigate it by asking 'so what's the problem? :)' and 'just reboot!' and yes/no answers, and it's almost a cool idea. but more than once it took a lot of trial and error for me to properly finish a scripted conversation just because i couldn't figure out what it wanted me to say next, like the last thing said to me didn't naturally follow into anything else. had the whitehat on the line for like 8+ minutes lmao but yeah apart from the cons list being longer than the pros it's a good little game lmao, got it for £1.89 or something so can't complain. recommend for one or two playthroughs
It's a decent game for the sales price I got it at, but it can get pretty annoying. There's nothing that I've seen that specifically states what you can do with customers for the different warranties. There are quite a few frustrating bugs too, but I still generally enjoy the game. In a way it reminds me of Papers, Please which I really enjoyed.
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Frequently Asked Questions
Tech Support: Error Unknown is currently priced at 9.75€ on Steam.
No, Tech Support: Error Unknown is currently not on sale. You can purchase it for 9.75€ on Steam.
Yes, Tech Support: Error Unknown received 456 positive votes out of a total of 609 achieving a rating of 7.13.
😊
Tech Support: Error Unknown was developed by Dragon Slumber and published by Iceberg Interactive.
Yes, Tech Support: Error Unknown is playable and fully supported on Windows.
Yes, Tech Support: Error Unknown is playable and fully supported on MacOS.
Yes, Tech Support: Error Unknown is playable and fully supported on Linux.
Yes, Tech Support: Error Unknown is playable on Steam Deck, though it might require a few minor tweaks. Make sure to check the Steam store page and community feedback on ProtonDB for exact compatibility details.
Yes, Tech Support: Error Unknown is playable on Steam Machine, though it might require a few minor tweaks. Make sure to check the Steam store page and community feedback on ProtonDB for exact compatibility details.
No, Tech Support: Error Unknown does not support VR.
Tech Support: Error Unknown is a single-player game.
No, Tech Support: Error Unknown does not currently offer any DLC.
No, Tech Support: Error Unknown does not support mods via Steam Workshop.
No, Tech Support: Error Unknown does not support Steam Remote Play.
Yes, Tech Support: Error Unknown is enabled for Steam Family Sharing. This means you can share the game with authorized users from your Steam Library, allowing them to play it on their own accounts. For more details on how the feature works, you can read the original Steam Family Sharing announcement or visit the Steam Family Sharing user guide and FAQ page.
You can find solutions or submit a support ticket by visiting the Steam Support page for Tech Support: Error Unknown.
Data sources
The information presented on this page is sourced from reliable APIs to ensure accuracy and relevance. We utilize the Steam API to gather data on game details, including titles, descriptions, prices, and user reviews. This allows us to provide you with the most up-to-date information directly from the Steam platform.
Additionally, we incorporate data from the SteamSpy API, which offers insights into game sales and player statistics. This helps us present a comprehensive view of each game's popularity and performance within the gaming community.
Last Updates| Steam data | 30 September 2026 14:14 UTC |
|---|---|
| SteamSpy data | 08 October 2026 22:53 UTC |
| Steam price | 19 October 2026 02:56 UTC |
| Steam reviews | 15 October 2026 15:53 UTC |
If you'd like to dive deeper into the details about Tech Support: Error Unknown, we invite you to check out a few dedicated websites that offer extensive information and insights. These platforms provide valuable data, analysis, and user-generated reports to enhance your understanding of the game and its performance.
- SteamDB - A comprehensive database of everything on Steam about Tech Support: Error Unknown
- SteamCharts - Analysis of Tech Support: Error Unknown concurrent players on Steam
- ProtonDB - Crowdsourced reports on Linux and Steam Deck Tech Support: Error Unknown compatibility
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Game modes
Features
Online players
2
Developer
Dragon Slumber
Publisher
Iceberg Interactive
Release
27 Feb 2019
Platforms
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